Totango → Azure Synapse
AI-first ETL from Totango into Azure Synapse. Governed entities, incremental sync, typed landing tables.
How Datrise loads Totango into Azure Synapse
Datrise syncs Totango's contacts, accounts, deals, activities, and lifecycle events into Azure Synapse as a typed table per source entity. Flexible or custom fields land in NVARCHAR(MAX) JSON columns, and timestamps such as created, updated, and status changes are typed as datetime2.
Sync is incremental: Datrise uses COPY into staging, then a MERGE on stable id, so re-runs update only what changed. Hash distribution on the join id with date partitioning on facts. Synapse dedicated pools reward good hash-distribution choices, so Datrise distributes on entity ids to avoid data-movement-heavy joins.
Ideal for Azure analytics estates feeding Power BI.
Endpoints
Totango: Customer success platform for health scores, playbooks, and renewals.
Azure Synapse: Microsoft analytics workspace with SQL pools.
How Totango entities map to Azure Synapse
| Totango entity | Azure Synapse object | Notes |
|---|---|---|
| contacts | totango_contacts | id PK · custom fields → NVARCHAR(MAX) JSON columns |
| accounts | totango_accounts | id PK · linked to totango_contacts |
| deals | totango_deals | id PK · linked to totango_contacts |
| activities | totango_activities | datetime2 events |
FAQ
How does Datrise handle Totango's custom fields in Azure Synapse?
Flexible values are stored as NVARCHAR(MAX) JSON columns, so new fields don't require a migration; strongly-typed fields — dates, numbers, and references — are promoted to native Azure Synapse types.
How does the Totango to Azure Synapse sync stay up to date?
It runs incrementally — Datrise uses COPY into staging, then a MERGE on stable id.
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Early access
Connect Totango to Azure Synapse the easy way
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