Source connector

RingCentral connector

RingCentral integration for databases, warehouses and BI tools

Cloud communications with voice, SMS, and meetings. Datrise captures RingCentral entities such as calls, messages, users, queues, and meeting sessions, then lands normalized and typed models for warehouse reporting, attribution, and AI workflows.

The RingCentral Platform API (REST, v1) authenticates with OAuth 2.0, JWT, incremental runs key on dateFrom/dateTo range on the Call Log API (ISO 8601, timezone-offset timestamps); no universal updated-since field across all resources, and RingCentral caps calls at Per-user, per-minute request budgets by API group: 50/min (Light), 40/min (Medium), 10/min (Heavy), 5/min (Auth/token endpoint), reported via X-Rate-Limit-* response headers.

Of the 5 objects, 2 sync as upserts keyed on the primary key and 3 as append-only streams, so each incremental run moves only what changed since the last watermark. Every object lands in its own table (for example `ringcentral_calls`) with a schema derived from the RingCentral API rather than a flattened CSV, in any of the 43 supported destinations.

Datrise is in early access: pick a destination below to open the RingCentral pipeline page, and join the waitlist to get the RingCentral connector with guided onboarding.

Incremental syncSchema-aware mapping43 destinations available

What RingCentral data Datrise extracts

Each object lands in its own typed table. Sync mode is derived from the object: history-style objects append, everything else upserts.

Object	Landing table	Sync mode
calls	ringcentral_calls	Append-only, incremental by timestamp
messages	ringcentral_messages	Append-only, incremental by timestamp
users	ringcentral_users	Upsert by primary key, incremental on updated-at
queues	ringcentral_queues	Upsert by primary key, incremental on updated-at
meeting sessions	ringcentral_meeting_sessions	Append-only, incremental by timestamp

RingCentral API: setup facts for the connector

Verified against the vendor documentation on 2026-09-02. Unknown values are left blank rather than guessed.

API	RingCentral Platform API (REST, v1)
Authentication	OAuth 2.0, JWT — OAuth 2.0 Authorization Code flow (with PKCE) for user-context apps, or the JWT bearer flow for server-to-server access; the legacy Password/ROPC grant was removed on March 31, 2024.
Pagination	page — List endpoints such as call log use `page`/`perPage` query params (default 250 records per page, max 1000) and return a `navigation.nextPage` URI when more pages remain.
Rate limit	Per-user, per-minute request budgets by API group: 50/min (Light), 40/min (Medium), 10/min (Heavy), 5/min (Auth/token endpoint), reported via X-Rate-Limit-* response headers
Incremental cursor	dateFrom/dateTo range on the Call Log API (ISO 8601, timezone-offset timestamps); no universal updated-since field across all resources — Call log data is retained for a maximum of 12 months, so a connector's `dateFrom` cannot reach further back than that regardless of range requested.
Webhooks	Yes — Subscription API (WebHook and PubNub notification transports)
Bulk export	No
Deletes detectable	No — Call log and message records are immutable audit entries with no delete endpoint or tombstone field; there is no general mechanism to detect removed extensions or contacts short of diffing full list snapshots

Official API reference

What bites when replicating RingCentral

API groups carry very different per-minute ceilings (10/min Heavy vs 50/min Light vs 5/min Auth), so a connector pulling call log detail (a Heavy endpoint) alongside frequent token refreshes can trip HTTP 429 well before it feels close to any single documented number.
Call log history is only retained for 12 months, so a `dateFrom` older than that returns nothing regardless of the range requested, and a full historical backfill beyond a year is not possible via the API.
The Call Log API defaults to 250 records per page even though `perPage` accepts up to 1000, so an unset `perPage` silently quadruples the number of requests needed for a large sync.
WebHook subscriptions must be renewed before `expiresIn` elapses (default 7 days, though longer lifetimes up to ~20 years can now be requested) or the subscription is silently deleted and notifications stop with no further warning.

Compare this against every other documented API

Popular destinations for RingCentral

Choose a destination below to open the ready pipeline page.

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Airtable
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Amazon Athena
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Amazon DynamoDB
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Amazon QuickSight
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Amazon Redshift
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Amazon S3 Data Lake
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Apache Superset
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Azure Data Lake Storage
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Azure Synapse
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RingCentral connector FAQ

What RingCentral data does the connector extract?: 5 objects: calls, messages, users, queues and meeting sessions. Each lands in its own table with types preserved; history-style objects (3: calls, messages and meeting sessions) load as append-only streams.
Is the RingCentral integration incremental?: Yes. After the initial full load, every run reads only records changed since the last watermark (updated-at or event timestamp) and applies an upsert or an append depending on the object.
Where can I load RingCentral data?: Into 43 destinations: relational databases, cloud warehouses, data lakes, spreadsheets and BI tools. Each RingCentral → destination pair has its own page with the object-to-table mapping.

Related sources

Other sources in the same category, each with its own connector page.

Early access

Launch your RingCentral pipeline with guided onboarding

Join the waitlist to get priority access for RingCentral integrations with guided setup, schema-aware mapping, and production-grade incremental sync.