ServiceTitan to MySQL Integration

How Datrise loads ServiceTitan into MySQL

Datrise syncs ServiceTitan's jobs, customers, estimates, invoices, technicians, and service agreements into MySQL as a typed table per source entity. Flexible or custom fields land in JSON columns, and timestamps such as created, updated, and status changes are typed as DATETIME/TIMESTAMP.

Sync is incremental: Datrise uses a watermark on updated-at, applied with INSERT … ON DUPLICATE KEY UPDATE, so re-runs update only what changed. Optional RANGE partitioning by load date. MySQL collation matters for CRM text, so Datrise lands utf8mb4 to preserve emoji and non-Latin characters.

Ideal for operational reporting and app databases already standardized on MySQL.

Endpoints

ServiceTitan: Trades platform for dispatch, jobs, and revenue reporting.

MySQL: Widely used OSS relational engine (InnoDB).

How ServiceTitan entities map to MySQL

ServiceTitan entity	MySQL object	Notes
jobs	`servicetitan_jobs`	id PK · custom fields → JSON columns
customers	`servicetitan_customers`	id PK · linked to servicetitan_jobs
estimates	`servicetitan_estimates`	id PK · linked to servicetitan_jobs
invoices	`servicetitan_invoices`	id PK · linked to servicetitan_jobs

FAQ

How does Datrise handle ServiceTitan's custom fields in MySQL?

Flexible values are stored as JSON columns, so new fields don't require a migration; strongly-typed fields — dates, numbers, and references — are promoted to native MySQL types.

How does the ServiceTitan to MySQL sync stay up to date?

It runs incrementally — Datrise uses a watermark on updated-at, applied with INSERT … ON DUPLICATE KEY UPDATE.

Related pipelines

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