Source connector

SugarCRM connector

SugarCRM integration for databases, warehouses and BI tools

Enterprise CRM platform for sales, service, and account intelligence. Datrise captures SugarCRM entities such as enterprise account, opportunity, and customer-service intelligence data, then lands normalized and typed models for warehouse reporting, attribution, and AI workflows.

The SugarCRM REST API v11 authenticates with OAuth 2.0, incremental runs key on date_modified.

Of the 3 objects, 3 sync as upserts keyed on the primary key and 0 as append-only streams, so each incremental run moves only what changed since the last watermark. Every object lands in its own table (for example `sugarcrm_enterprise_account`) with a schema derived from the SugarCRM API rather than a flattened CSV, in any of the 43 supported destinations.

Datrise is in early access: pick a destination below to open the SugarCRM pipeline page, and join the waitlist to get the SugarCRM connector (CRM) with guided onboarding.

Incremental syncSchema-aware mapping43 destinations available

What SugarCRM data Datrise extracts

Each object lands in its own typed table. Sync mode is derived from the object: history-style objects append, everything else upserts.

Object	Landing table	Sync mode
enterprise account	sugarcrm_enterprise_account	Upsert by primary key, incremental on updated-at
opportunity	sugarcrm_opportunity	Upsert by primary key, incremental on updated-at
customer-service intelligence data	sugarcrm_customer_service_intelligence_data	Upsert by primary key, incremental on updated-at

SugarCRM API: setup facts for the connector

Verified against the vendor documentation on 2026-09-02. Unknown values are left blank rather than guessed.

API	SugarCRM REST API v11
Authentication	OAuth 2.0 — Two-legged OAuth2 via `POST /rest/v11/oauth2/token` (grant_type `password` or `refresh_token`, with `client_id`/`client_secret` for the platform, defaulting to `sugar`/empty).
Pagination	offset — List and filter endpoints (`GET /rest/v11/<module>`, `<module>/filter`) take `offset` (default 0) and `max_num` (default 20) query params, with no documented maximum page size.
Rate limit	Not published
Incremental cursor	date_modified — `date_modified` can be filtered with `$dateRange`/`$dateBetween` operators on the filter endpoint, and `id`/`date_modified` are always returned even when a narrower `fields` list is requested.
Webhooks	No
Bulk export	Yes — Module Export endpoint (`GET /rest/v11/<module>/export/<record_list_id>`)
Deletes detectable	Yes — Every module has a `deleted` boolean field; list/filter endpoints exclude deleted records by default but accept a `deleted` query parameter to include them

Official API reference

What bites when replicating SugarCRM

`GET /rest/v11/<module>` defaults `max_num` to 20 records per page, so an unset `max_num` silently multiplies the number of requests needed for a large sync by whatever factor the connector expected.
Records are soft-deleted via a `deleted` boolean field rather than removed; a connector that never sets the `deleted` query parameter on its filter calls will never see records a user deleted, and treats them as still-active forever.
The `q` full-text search parameter cannot be combined with the structured `filter` parameter on the same request, so incremental syncs that both search and filter by `date_modified` must use `filter`/`$dateRange`, not `q`.
`id` and `date_modified` are always returned by the API regardless of the requested `fields` list, which is easy to mistake for the API ignoring field restrictions rather than a documented default inclusion.

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Popular destinations for SugarCRM

Choose a destination below to open the ready pipeline page.

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SugarCRM connector FAQ

What SugarCRM data does the connector extract?: 3 objects: enterprise account, opportunity and customer-service intelligence data. Each lands in its own table with types preserved; history-style objects (0) load as append-only streams.
Is the SugarCRM integration incremental?: Yes. After the initial full load, every run reads only records changed since the last watermark (updated-at or event timestamp) and applies an upsert or an append depending on the object.
Where can I load SugarCRM data?: Into 43 destinations: relational databases, cloud warehouses, data lakes, spreadsheets and BI tools. Each SugarCRM → destination pair has its own page with the object-to-table mapping.

Related CRM sources

Other sources in the same category, each with its own connector page.

Early access

Launch your SugarCRM pipeline with guided onboarding

Join the waitlist to get priority access for SugarCRM integrations with guided setup, schema-aware mapping, and production-grade incremental sync.