DatriseAI-first ETL

Zendesk Sunshine Amazon DynamoDB

AI-first ETL from Zendesk Sunshine into Amazon DynamoDB. Governed entities, incremental sync, typed landing tables.

How Datrise loads Zendesk Sunshine into Amazon DynamoDB

Datrise syncs Zendesk Sunshine's records, events, and configuration objects into Amazon DynamoDB as an item per source record in a table per entity. Flexible or custom fields land in nested map/list attributes, and timestamps such as created, updated, and status changes are typed as ISO-8601 string or epoch number attributes.

Sync is incremental: Datrise uses PutItem/UpdateItem keyed on a partition key derived from the entity id, so re-runs update only what changed. Partition-key design on the entity id to spread throughput evenly. DynamoDB rewards access-pattern-first key design, so Datrise sets partition/sort keys from your entity ids rather than scan-heavy defaults.

Ideal for serverless apps needing single-digit-millisecond key lookups on CRM data.

Endpoints

Zendesk Sunshine: SaaS or API data source for analytics and warehouse sync.

Amazon DynamoDB: Serverless key-value and document store on AWS.

How Zendesk Sunshine entities map to Amazon DynamoDB

Zendesk Sunshine entityAmazon DynamoDB objectNotes
recordszendesk_sunshine_recordsid PK · custom fields → nested map/list attributes
eventszendesk_sunshine_eventsISO-8601 string or epoch number attributes events
configuration objectszendesk_sunshine_configuration_objectsid PK · linked to zendesk_sunshine_records

FAQ

How does Datrise handle Zendesk Sunshine's custom fields in Amazon DynamoDB?

Flexible values are stored as nested map/list attributes, so new fields don't require a migration; strongly-typed fields — dates, numbers, and references — are promoted to native Amazon DynamoDB types.

How does the Zendesk Sunshine to Amazon DynamoDB sync stay up to date?

It runs incrementally — Datrise uses PutItem/UpdateItem keyed on a partition key derived from the entity id.

Related pipelines

Early access

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