Zendesk Chat → ClickHouse
AI-first ETL from Zendesk Chat into ClickHouse. Governed entities, incremental sync, typed landing tables.
How Datrise loads Zendesk Chat into ClickHouse
Datrise syncs Zendesk Chat's chats, agents, visitors, departments, and response times into ClickHouse as a MergeTree table per source entity. Flexible or custom fields land in JSON or Map columns, and timestamps such as created, updated, and status changes are typed as DateTime64.
Sync is incremental: Datrise uses inserts into a ReplacingMergeTree keyed on stable id, so the latest version wins on merge, so re-runs update only what changed. Partition by month and order by (entity id, updated-at) for fast range scans. ClickHouse deduplicates asynchronously on merge, so Datrise uses ReplacingMergeTree and FINAL-safe queries rather than assuming immediate upserts.
Ideal for high-volume event analytics that need sub-second aggregation.
Endpoints
Zendesk Chat: Live chat conversations and agent performance.
ClickHouse: Columnar OLAP engine for fast aggregations.
How Zendesk Chat entities map to ClickHouse
| Zendesk Chat entity | ClickHouse object | Notes |
|---|---|---|
| chats | zendesk_chat_chats | id PK · custom fields → JSON or Map columns |
| agents | zendesk_chat_agents | id PK · linked to zendesk_chat_chats |
| visitors | zendesk_chat_visitors | id PK · linked to zendesk_chat_chats |
| departments | zendesk_chat_departments | id PK · linked to zendesk_chat_chats |
FAQ
How does Datrise handle Zendesk Chat's custom fields in ClickHouse?
Flexible values are stored as JSON or Map columns, so new fields don't require a migration; strongly-typed fields — dates, numbers, and references — are promoted to native ClickHouse types.
How does the Zendesk Chat to ClickHouse sync stay up to date?
It runs incrementally — Datrise uses inserts into a ReplacingMergeTree keyed on stable id, so the latest version wins on merge.
Related pipelines
More destinations for Zendesk Chat
- Zendesk Chat → DuckDB
- Zendesk Chat → Amazon Athena
- Zendesk Chat → Amazon S3 Data Lake
- Zendesk Chat → Azure Data Lake Storage
- Zendesk Chat → Azure Synapse
- Zendesk Chat → Spreadsheets
- Zendesk Chat → Airtable
- Zendesk Chat → CSV Files
- Zendesk Chat → MongoDB
- Zendesk Chat → Supabase
- Zendesk Chat → Neon
- Zendesk Chat → PlanetScale
More sources for ClickHouse
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