HubSpot Service Hub to MySQL Integration

How Datrise loads HubSpot Service Hub into MySQL

Datrise syncs HubSpot Service Hub's tickets, contacts, companies, conversations, knowledge base articles, and feedback submissions into MySQL as a typed table per source entity. Flexible or custom fields land in JSON columns, and timestamps such as created, updated, and status changes are typed as DATETIME/TIMESTAMP.

Sync is incremental: Datrise uses a watermark on updated-at, applied with INSERT … ON DUPLICATE KEY UPDATE, so re-runs update only what changed. Optional RANGE partitioning by load date. MySQL collation matters for CRM text, so Datrise lands utf8mb4 to preserve emoji and non-Latin characters.

Ideal for operational reporting and app databases already standardized on MySQL.

Endpoints

HubSpot Service Hub: Ticketing and knowledge base on the HubSpot CRM record.

MySQL: Widely used OSS relational engine (InnoDB).

How HubSpot Service Hub entities map to MySQL

HubSpot Service Hub entity	MySQL object	Notes
tickets	`hubspot_service_tickets`	id PK · custom fields → JSON columns
contacts	`hubspot_service_contacts`	id PK · linked to hubspot_service_tickets
companies	`hubspot_service_companies`	id PK · linked to hubspot_service_tickets
conversations	`hubspot_service_conversations`	id PK · linked to hubspot_service_tickets

FAQ

How does Datrise handle HubSpot Service Hub's custom fields in MySQL?

Flexible values are stored as JSON columns, so new fields don't require a migration; strongly-typed fields — dates, numbers, and references — are promoted to native MySQL types.

How does the HubSpot Service Hub to MySQL sync stay up to date?

It runs incrementally — Datrise uses a watermark on updated-at, applied with INSERT … ON DUPLICATE KEY UPDATE.

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