Aircall to Amazon DynamoDB Integration

How Datrise loads Aircall into Amazon DynamoDB

Datrise syncs Aircall's calls, users, teams, phone numbers, tags, and call recordings into Amazon DynamoDB as an item per source record in a table per entity. Flexible or custom fields land in nested map/list attributes, and timestamps such as created, updated, and status changes are typed as ISO-8601 string or epoch number attributes.

Sync is incremental: Datrise uses PutItem/UpdateItem keyed on a partition key derived from the entity id, so re-runs update only what changed. Partition-key design on the entity id to spread throughput evenly. DynamoDB rewards access-pattern-first key design, so Datrise sets partition/sort keys from your entity ids rather than scan-heavy defaults.

Ideal for serverless apps needing single-digit-millisecond key lookups on CRM data.

Endpoints

Aircall: Cloud phone system for sales and support teams.

Amazon DynamoDB: Serverless key-value and document store on AWS.

How Aircall entities map to Amazon DynamoDB

Aircall entity	Amazon DynamoDB object	Notes
calls	`aircall_calls`	id PK · custom fields → nested map/list attributes
users	`aircall_users`	id PK · linked to aircall_calls
teams	`aircall_teams`	id PK · linked to aircall_calls
phone numbers	`aircall_phone_numbers`	id PK · linked to aircall_calls

FAQ

How does Datrise handle Aircall's custom fields in Amazon DynamoDB?

Flexible values are stored as nested map/list attributes, so new fields don't require a migration; strongly-typed fields — dates, numbers, and references — are promoted to native Amazon DynamoDB types.

How does the Aircall to Amazon DynamoDB sync stay up to date?

It runs incrementally — Datrise uses PutItem/UpdateItem keyed on a partition key derived from the entity id.

Related pipelines

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